How to Edit Pending Registrations
If needed, you can edit information within pending and scheduled account registrations!
Editing a New Family: Pending Registrations
First, next to the new family that is pending, select the more icon
Then select edit.
From here you will be brought to a page where you can edit all features within the pending family.
1. Editing Family Members
To edit family member information, simply select the edit icon
2. Editing Children and Associated Classes
To edit the pending family's children's information, select Children at the top.
On this page you can:
- Edit an existing child within the pending registration
- Add a new child within the pending registration
- Add or change the classes associated with the family
To edit an existing child or their classes, select the Edit icon next to their name.
To add a child, select create.
3. Editing the Pending Family's Settings
In the Settings of the the new pending family account, you can:
- Edit the family name.
- Change the primary user.
- Merge this new family with a family account that already exists.
If the pending user has a family member that has an existing approved account, you can merge the pending user to the existing family so they will be under one family account. This way the entire family will be linked under one family account, instead of being separated.
To merge the pending new family to an existing family, select Go to Merge.
From there you will be able to merge the two accounts together.
Editing an Invited User: Pending Registrations
This is a viewer that has been invited to register from an existing family account.
First, go to your Registrations page.
Next to the name of the pending registration you would like to edit, select the more icon
Then select edit.
From here, you will be allowed to edit any of the information for the selected pending registration.
Suggested Family Merge
On the registrations page, your dashboard might recognize a suggested merge for a pending registration. This means that a pending new family has similar data to an already existing family account. This gives you the option to link the accounts if they are apart of the same family. When this is the case there will be a merge icon next to the pending registration.
Select the Merge icon.
This will bring you to a page where you can merge the two families.
Select the drop down box. Then select a family to merge the pending account into. The suggested family will be at the top of the list and have an Suggested alert next to it.
After selecting a family to merge the pending account into, two dropdown boxes will populate for you to select a New Family Name and select a New Primary User for this linked family.
To finalize, select Merge and Approve.
This will both link the family into one family account, as well as approve the pending registration.
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