How to Change the Primary User of a Family Account:
First, go to the Families section of the dashboard. Then select the edit icon next to the family's account that you would like to change the primary user for.
Once in the family's account, continue to the family's Settings.
Simply click the drop-down box under Change Primary User. This will populate a list of parent accounts that can become the primary user within this family.
Please be mindful that when deleting a primary user, it will delete all accounts that are attached to it.
- If you would like to delete a user that is a Primary user, be sure to change the Primary user in the Family Window before deleting.
Once you have the account selected, please select the "Save" button to complete the update
To change the Family Name, simply click in the text box and type in the desired name as in the highlighted box below. Once the name is typed in, click the "Save" button to save your work.
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